Overall, the process of updating BIOS and Thunderbolt Firmware the Asus's Q524UQ was pretty straightforward, although with some hiccups. We chose remove installation.Īfter removal, the application installed the new Thunderbolt Firmware version. The application gave us three options: change, repair or remove installation. We tried running the same software the next day and this time, the application opened and ran successfully. We saw indications that something was loading, but no new screen popped up to allow us to continue. Multiple attempts were made, mainly through double clicking on the application file. Initially, we were unable to open the application for unknown reasons. This time we did not use the WinFlash software, as the zipped file included an application, presumably used to update the Thunderbolt firmware. Moving on to Thunderbolt, we found a file in the "others" folder on the same page as the BIOS file on Asus' support site. However, our BIOS appeared already already up to date. We returned to WinFlash and select our newly unzipped file as the source for our BIOS update. Having done this earlier, we could quickly locate the file in our downloads folder and unzip it. Turns out, it was really just one option, as clicking on "Get BIOS from the Web" results in a prompt telling us to manually download the file from ASUS' support site. We then were presented with two options Get BIOS from the Web, or Get BIOS from Device. WinFlash is a program that came pre-installed on our Asus, and is the tool to use in order to update the BIOS. In order to find the location of the system model, we looked into System Summary in System Information.Ĭlicking on the link labeled "Global", we downloaded the zip file containing the BIOS update file. Going to the ASUS website and typing "Q524UQ" quickly directed us to the desired page designated for our device.Ĭlicking on "Driver & Tools" prompted us for information regarding our laptop. After finding a Thunderbolt functional problem with the Asus's Q524UQ, we decided to try to update the BIOS, Thunderbolt firmware, and related drivers on the Asus's Q524UQ.
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